Informativa sulla cancellazione

Pre-orders

When you purchase a pre-order, you are buying a new product that is currently out-of-stock or not yet available in inventory. By placing a pre-order, you secure the item before its official release.

1. Payment Terms

• Full Payment Upfront: For all pre-orders, we require and collect the full payment at the time of checkout. This payment ensures your reservation of the limited stock.
• Payment Method: Your payment will be processed immediately upon purchase.

2. Cancellation Window

Due to production planning and limited allocation of resources, we maintain a strict cancellation policy for pre-orders:

• Cancellation Limit: You may cancel your pre-order and request a full refund only within five (5) calendar days from the date and time of purchase.
• Irreversible after 5 Days: After the 5-day cancellation window has expired, your pre-order becomes final and non-cancellable. We immediately commit funds to manufacturing and securing stock based on confirmed orders.
• How to Cancel: To request a cancellation within the 5-day window, please contact our customer support immediately at akowalska@azarawear.com with your order number.

3. Order Fulfillment

• Fulfillment Status: Once the pre-order has been fulfilled (i.e., once we have prepared the shipment and provided tracking information), the order cannot be cancelled.
• Returns: If you wish to return the item after it has been shipped, you must adhere to our standard Returns and Refunds Policy after receiving the product.